Frequently Asked Questions:

How long does Mapquest Van Lines need for an estimate?

Usually no more than an hour.

What are my responsibilities?

In brief ... Be present during the packing of your belongings. Take personal responsibility for jewelry and other high value items. Check and sign the inventory of your belongings. Ensure that no prohibited items are packed.

So what can or can't I take with me?

Generally speaking, dispose of all flammable items, liquids, foods and other items that should not be shipped. Anything that can deteriorate should not be shipped. If you have a question about something, just call and ask.

Anything that is definitely a no-go area?

Well, mainly those things you might expect - drugs, alcohol, weapons, ammunition. Shipping certain high value items or collections may require you to purchase extra coverage.

Can I pack myself?

Why not? But be aware of the potential problems. For instance, valuation coverage will not pay out on goods packed by their owner, unless the exterior of the box is damaged.

How long will Mapquest Van Lines takes to pack my goods?

Every home is different but we can normally pack a home in 1-2 days.

Can I leave my clothes in their drawers?

Yes, you can. Just be sure not to leave anything solid that can damage the piece.

How accurate will the cost estimate for my move be?

Most moving companies estimates are non-binding. This means the actual cost may vary a little or a lot from the original estimate. The best way to ensure that your move comes in on-target with your estimate is to offer as much information as possible at the time of the estimate. Since costs are projected based on an hourly rate, neglecting to mention an ancillary piece of the move at the time of the estimate does not mean that your move will cost less, but rather that your moving crew will be less prepared to do it. They may show up with fewer movers or trucks or equipment than they would have brought had they known up front what the situation would require, which may in the end escalate costs. Because you're paying by the hour, if the move takes less time than was estimated, your actual bill will be reduced accordingly.

 

 

When should I call Mapquest Van Lines?

 

If you need to move today, we can probably do that. If you require awritten in-home estimate, you should call about 7 days to 2 weeks before your move.
We generally just ask you to give us as much notice as you can

 

 

 

How am I covered in case of damage?